Safe Harbor Home Care was founded in order to assure that quality non-medical in-home care was available throughout San Diego County. Safe Harbor is dedicated to providing affordable, competent, and compassionate home care services by employing qualified, reliable personal care attendants for you. We assist our clients with their activities of daily living. We also connect our clients and their families with valuable resources in the community.
Client safety is of high importance with Safe Harbor. Safe Harbor applies a meticulous and consistent process for the recruitment, selection and hiring of staff, in accordance state and federal regulations, equal opportunity requirements and non-discriminatory regulations. Only qualified and trained caregivers are introduced to our clients. Safe Harbor requires that all new employees undergo certain criminal and other background checks as a condition of employment, to include: TB testing, DMV driving record, drug testing, registration clearance, and work experience are verified and assessed to guarantee that our clients receive qualified caregivers to care for them.
Staff training & development
Staff training & development is a planned intervention that is implemented to ensure employees are thoroughly knowledgeable and competent in carrying out their duties/activities. Its intent is to avoid problems by being proactive in planning formal and informal sessions which distribute information and techniques to personal care attendants.
Safe Harbor and its employees are required to report any suspected incident of abuse or neglect of an elder or dependent adult to the adult protective services agency or the local law enforcement agency immediately or as soon as practicably possible. Learn more here:
Elder Abuse Hotline: 1-800-510-2020
In support of our belief that clients, who use our services, have the right to complain and make their views known without fear of reprisal, we have an accessible, visible, and direct process for filing and resolving complaints. Complaints can be directed to the Administrator/Supervisor at: (858) 634-1012
Costs and billing
Safe Harbor charges rates depending on the frequency and duration and level of care elected by Client.
Consent to receive/refuse services
During the assessment process and throughout the delivery of care, we shall give to the clients/client representatives/families:
Understandable information, which will enable them to make informed decisions about their care;
Encouragement to participate in the care planning process, including the:
Determination of needs;
Development of the Service Plan;
Decision of what services to provide;
Referrals to be made; and,
Withdrawal/termination of services.
An opportunity to refuse part or all of the recommended care, as permitted by law; and,
An explanation of potential consequences should services be refused.
Skilled care and medications
We are a non-medical, custodial care provider and do not provide skilled nursing care. Our Personal Care Attendants are prohibited from performing duties that include, but are not limited to the following:
Administration of medications, including:
Over the counter medications
Our caregivers may assist with normally self-administered medications by following the 5 Rights of Medication Administration:
The right patient
The right drug
The right dose
The right route
The right time
We encourage the use of a day pill box or medi-planner in all cases where the Client is not able to self-administer his or her own medication.
POISON CONTROL: 1 (800) 222-1222
American Association of Poison Control Centers
Hours: 24 hours, 7 days a week
You may NOT privately/directly hire a Safe Harbor employee for a period of twelve (12) months following the date that employee last provided services for you. In the event you break this condition, a replacement fee of $10,000 is due to the Safe Harbor immediately upon your employment of that individual. Failure to pay will result in legal action by Safe Harbor.
Supplies and Equipment
You are responsible for supplying all supplies (i.e. cleaning, personal care etc.) and equipment that may be necessary in the provision of services. Extra charges will apply if the Safe Harbor provides the supplies and/or equipment.
Grocery Shopping: Client will provide necessary monies to Safe Harbor personnel to purchase grocery or pharmacy items, unless prior arrangements have been made with Safe Harbor.
Mileage Reimbursement: Properly documented mileage expenses will be included on the Client’s service invoice.
Equal Opportunity Employer
It is the policy of the Safe Harbor to afford equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition (as defined by California Government Code section 12929), gender identity, expression, or sexual orientation.
Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. We are completely committed to these principles—not only because of the various laws which address these subjects—but because it is the right thing to do.
If you have any specific questions about Safe Harbor’s policies and procedures, please contact the office at (858) 634-1012. We will be happy to address any questions you may have.
Notice of Privacy Practices
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Compassionate Care No Matter Where
Safe Harbor Home Care offers non-medical in-home care services throughout San Diego County.